How it works

From estimate to delivery with Wasa Express

The process is designed around clear estimates, inspection, safe preparation, and support for receivers in Ethiopia.

1

Book Shipment

Start your request

2

Drop off or send

Use branch or warehouse

3

Warehouse processing

Verify and consolidate

4

Ship to Ethiopia

Air transit to Addis

5

Pickup or delivery

Receiver gets support

Detail 1

Calculate or request a quote

Use the calculator for package, luggage, electronics, and air cargo estimates. Special cargo uses support review.

Detail 2

Drop off or ship to warehouse

Bring items to a branch or send online orders to the Alexandria warehouse with your name on every package.

Detail 3

Inspection and preparation

Items are inspected, verified, packaged when needed, and prepared for the right shipping channel.

Detail 4

Transit and status updates

Wasa Express moves shipments between the USA and Ethiopia with support available by phone.

Detail 5

Pickup or final delivery

Receivers collect eligible shipments from the Ethiopia office or follow cargo customs instructions when applicable.

Warehouse receiving

Send online orders to the official warehouse

4700 Eisenhower Ave, Suite C3, Alexandria, VA 22304. Warehouse hours are Monday-Friday, 8 AM-5 PM. Items that arrive outside operating hours may be returned to sender.

View Contact Details

Customer responsibilities

Help the shipment move smoothly

  • Use the correct warehouse address for online orders.
  • Place your name clearly on every package.
  • Provide accurate sender and receiver information.
  • Bring prescriptions for medication shipments when required.
  • Use support review for cargo, vehicle, commercial, or high-tax items.

Important customs notice

Large cargo may require receiver customs clearance

Regular non-commercial shipments such as clothing, shoes, phones, laptops, cosmetics, and personal-use electronics are typically handled through standard service. Large cargo, machinery, vehicle parts, medical equipment, telecommunications equipment, and commercial imports may require the receiver to complete customs procedures and pay government taxes or duties.